Q1.Are you a manufacturer or trade company?

A: We are the professional manufacturer of buffer protection packaging materials.

Q2.What's your products term of packing?

A: Generally, we use cartons for packaging, then packing in pallets if in needs.

Q3. How about your delivery time?

A: Generally, it will take 10-15 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.

Q4. Do you support OEM or ODM?

A: We support OEM and ODM sample making.

Q5. What information needed for customization?

A: Pls provide or send us bellowing information for customized order.
1.Product photo or drawing
2.length x width x height or height x max diameter
3. Product weight

Q6. How can you guarantee quality?

Always a pre-production sample before mass production; Always final Inspection before shipment;
The company has full-process quality control including IPQC, OQC, FQC to control the quality, if any problem we will solve it within 24 hours.

Q7.Do you have any MOQ limit for order?

A:No MOQ for in-stock products. MOQ for OEM customization is determined by product discussion.

Q8. How about the after-sales service of machine?

A: The machine warranty period is 2 years, and applicable spare parts are provided.